Amazon has agreed to a $2.5 billion settlement with the Federal Trade Commission (FTC) over claims that customers were unknowingly enrolled in Prime memberships or had difficulty canceling. Eligible customers may receive a refund of up to $51.
Who Qualifies?
You may qualify if:
- You were a U.S. Amazon Prime member
- You signed up for Prime between June 23, 2019 and June 23, 2025
- You were enrolled through one of the Prime signup flows involved in the case
- You did not heavily use Prime benefits during your membership period
How Much Can You Get?
Eligible members could receive up to $51. The exact amount may vary depending on your membership fees and any refunds already received.
Do You Need to File a Claim?
Some eligible customers already received automatic refunds.
Others may need to submit a claim after receiving an email or postcard notice with instructions.
How to Check Eligibility
Visit the official settlement website below for claim information and updates:
Important Details
- Claims opened in January 2026
- Payments for approved claims are expected later in 2026
- Amazon did not admit wrongdoing as part of the settlement
